- We have updated the About Me announcement in Workday to take your Nandoca straight to the Update my Personal information task. Please encourage your Nandocas to log into Workday and complete this task to support our Everyone is Welcome agenda.
- If you have been signed off to recruit please make sure you are following the guidance provided here
- You must make sure when recruiting new Nandocas that you have completed their hire process in Workday and that your new Nandoca has completed all of their onboarding tasks, including inputting their bank details, before or on day one. If you do not do this it can effect your Nandoca's pay. Please reach out to the People Support Team ASAP if you are having any issues with completing the hire process in Workday. Please note: Nandocas cannot add or update their bank details on the Workday App, this must be done of the desktop/laptop version.
- Please remember when uploading evidence of Right to Work in Workday you must upload the signed and verified copy. For more guidance on how to upload Right to Work into Workday please see guide here
- Please check out the Workday maintenance window guide so that you are aware of when Workday is unavailable
How to upload my existing Nandocas Right to Work details to Workday
Unpaid Hours - When should it be used?
How to enter Sick Leave for your Nandoca
Click here to visit Zendesk for all Workday guides and FAQs!
Recruitment
To support those restaurants that have been signed off to recruit for new Nandocas externally, Nick Walk is running drop-in sessions for Patraos and AMs to “drop in” any time to ask anything you might be stuck on in this area. This will be the last week that Nick will be running these sessions.
Click here to drop in:
- Monday 2nd November 9am - 10am
- Wednesday 4th November 9am - 10am
- Friday 6th November 9am - 10am
To bring a little joy into our lives, and because it is Halloween after all, we thought we would run a little competition. The person with the nearest guess to the following question will receive a little treat from the People Support & Technology Team.
'As of 9am on Thursday 29th October, how many Nandocas have completed their Personal Information in Workday?'
You can submit your answer on this spreadsheet here
The deadline for submitting your answer is 5.30pm on Wednesday 4th November and the winner will be announced in next week's Weekly Round-Up.
The Nandoca platform team have just successfully kicked off a 6 week pilot with a number of Nandocas to trial a new expenses system. Please click here to find out more.
- All Nandocas should be able to reset their password by following this guide: How do I reset my password? Please always try this first before contacting the People Support Team (Remember your username is your email address)
- If you were struggling to remember your password and have entered it wrong too many times, your account will lock. Please wait 20 minutes and your account will auto-unlock and you will be able to try again.
- If you do not remember your Memorable answer, please log a ticket on Zendesk using the “I have a log in issue with Nandoca ID (including Workday) form. Where possible, please encourage the Nandoca to log a ticket themselves on Zendesk. This makes it easier for the PST to solve when they are communicating directly with the Nandoca and takes the task of your to do list.
For all Workday support queries you should first search for the answer in Zendesk. You can access Nandoca Zendesk via the ‘Help & Support’ icon on your Workday Hompage, BEV or via this link here
If further support is required The People Support Team and Payroll support is available 9am – 5:30pm Monday – Friday. The quickest way to get help is by raising a ticket on Zendesk here
PST : peoplesupport@nandos.co.uk or 02039293580
Payroll : payroll@nandos.co.uk or contact the team on their direct numbers.
We would love to hear your feedback!
Please do let us know if we can do anything different to make sure the right information is reaching you at the right time