- MDs - We have now introduced the ability to give a Travel Allowance to Salaried Nandocas on Flexible Furlough - Please see guide here
- IMPORTANT - We have made some updates to the Attendance App to make it easier for you to conduct your Manager Checks as well as editing logged days on behalf on your Salaried Nandoca. Please see updated guide here
Click here to visit Zendesk for all Workday guides and FAQs!
- We have seen an increased number of Flying Higher sponsorship being put through without Right to Work being uploaded to Workday. Please remember as part of the Flying Higher process you must take a verified copy of their RTW and upload it against their profile on Workday. Please see guide here
- Please remember to process any Nandocas leaving Nando's on Workday before their last day. If this is not done correctly it can effect their pay and holiday accruals. Please see guide for processing leavers here
- When you are hiring new Nandocas please remember that they must be processed through Workday and have completed all of their onboarding tasks in Workday before their first day. If this is not done it will effect your Nandocas pay.
- It is essential that any Salaried Nandocas on Flexible Furlough log their working days on the Attendance App. If this is not done they will not be paid 100% for their working days.
- If you have a new Nandoca not turn up for their first day, please log them as a 'No Show' in Workday. This will ensure that their hire process is reversed and they don't accrue or get paid any holiday. This is the only circumstance in which the 'No Show' functionality should be used.
- Please check out the Workday maintenance window guide so that you are aware of when Workday is unavailable
Protecting Jobs, Protecting Nando's - To support you in the work you are doing for 'Protecting Jobs, Protecting Nando's' we are running a drop-in session for Patraos to “drop in” any time to ask us anything you might be stuck on in this area, or if you need extra support actioning tasks in Workday. Click here to drop in:
- Monday 28th September 10am – 12pm
For all Workday support queries you should first search for the answer in Zendesk. You can access Nandoca Zendesk via the ‘Help & Support’ icon on your Workday Hompage, BEV or via this link here
If further support is required The People Support Team and Payroll support is available 9am – 5:30pm Monday – Friday. The quickest way to get help by by raising a ticket on Zendesk
PST : peoplesupport@nandos.co.uk or 02039293580
Payroll : payroll@nandos.co.uk or contact the team on their direct numbers.
We would love to hear your feedback!
Please do let us know if we can do anything different to make sure the right information is reaching you at the right time